Refund Policy

All sales are final. If you cancel within 3 business days, you will be given a credit to use towards a future video speed dating event. If we feel we do not have an adequate number of people to run the event, you will be given a choice between a refund or a credit towards a future event.

Refunds (if applicable)

Once your refund request is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.

If the original charge underwent currency conversion, the refunded amount is converted back using the same process.

If you have any questions regarding your refund, you can contact us at info@singleinthecity.ca